Frequently asked questions
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How fresh is the coffee when I receive it?
It’s roasted daily and shipped 1-2 days after roasting.
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Do you offer grind options for different brewing methods?
For sure. Make your choice on the product page.
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Do you offer a subscription?
Not yet.
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What quality control measures are in place for your coffee?
All green coffee is sorted and cupped when imported.
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Where does your coffee come from?
We source through traders, who work with producers.
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Can I return or exchange my coffee if I’m not satisfied?
Yes, we offer returns within 7 days of receipt. Returns will be paid for by the customer. Refunds will be issued once received.
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What shipping options do you offer?
Australia Post Express: Flat Rate $10.00
Australia Post Standard: Free on bundles
New Zealand EMS
International Contact us
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How do I store my coffee to keep it fresh?
Keep it in an airtight container, away from sunlight.
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Your question not here?
Connect directly bluechipmelbourne@gmail.com